The California Office

Empirical opinion, intuitive viewpoints and the world we live in...by the savvysymbiont

Tuesday, August 08, 2006

Incompetence in the banking, insurance and government industries

I am sick and tired of dealing with the necessary evils of banking and insurance companies!

Whether it is contributing to check fraud, issuing multiple checks for an insurance claim, freezing foreign accounts that can only be unlocked with expensive attorneys, holding onto deposits for over 7 days while they earn exorbitant interest off of the sum, leaving out important information regarding monthly fees, limiting the coverage that you need in a crisis and a whole slew of other such irritating and time consuming F@#$! ups and SOPs!

The people that work in banks and insurance companies are so beholden to the chain of command that they are forced into these errors of judgment and temptations to deviate from their job which is to serve the customer as well as their employer.

Here in California, processing a claim for an auto accident is a full time job! Dealing with the incompetence of the DMV alone needs an assistant to stay on top of the inefficiencies of dealing with poorly trained employees and lazy beaureaucrats.

If only they would execute what they promise to do I would not be getting so red in the face! The reality is though that the complexities and politics involved in such jobs is so mind boggling that the employee of such an institutionalized ball of incompetence such as a globallized banking firm is relegated to behaving like an ignorant fool that ends up getting a lot of people and companies in hot water, which then the expensive attornies have to step in to rectify the situation and make normal again.

Ahhhhhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!!!!!

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